Project information



User research


Journey Mapping

4 months project


Team of 5

Concept visualization

The Challenge: Revolutionizing Hospitality with Smart Materials

Dupont, a prominent Fortune 500 company in chemicals/materials, aimed to explore innovative avenues within their Smart Materials Group. The challenge? Embedding electronics into traditional building materials for data collection and analysis in the dynamic hospitality industry.

The Solution: End-to-End Smart Experiences in Hospitality

Our team delved into the Millennial and boutique hotel market, engaging with guests, staff, and industry experts. Through thorough hotel audits and market research, we identified strategic opportunity spaces. Mapping the customer journey and hospitality ecosystem, we crafted a suite of products seamlessly integrating into the end-to-end experience — from check-in to sleep and across digital and spatial dimensions.